Return policy & Return form
Returns and exchanges are only accepted on items that are unworn, in new conditions and with ALL tags attached. We are pleased to accept returns of our merchandise for refund within 30 days from the date of receipt. Final Sale items may not be returned or exchanged.
Accessory and sale item returns do not qualify for a free prepaid return label. You will receive a full refund when we receive your return.
If your order qualifies and you would like to request a paid return shipping label, please fill out a Return Request Form. All return shipping labels will be emailed to you and must be printed out.
Merchandise may be returned to any of our store locations or mailed to:
Evelyn & Arthur
1770 W. 10th Street
Riviera Beach, FL 33404
A credit will be issued to the same credit card that was used at the time of purchase. Evelyn & Arthur does not refund shipping and handling charges.
Once we have received your return, we will refund your credit card within 3-5 business days. In-store returns of non-clearance web merchandise are for full refund or store credit.
Please note that our stores are not able to issue refunds for SALE merchandise. Sale items returned to the store will be sent to our warehouse to issue a refund to the original form of payment.
Evelyn & Arthur accepts American Express, MasterCard, Visa and Discover. We do not accept Checks or Cash for web orders. We do not charge sales tax outside of the state of Florida & South Carolina.