An Update on Changes due to COVID-19

RETAIL STORES

Store Hours (as of June 21)

We are now open on a limited basis from 10:00am to 5:00pm Monday through Saturday at all locations! Our Palm Beach Gardens & The Villages stores are open until 6pm.

We are limiting density to keep within state guidelines:  only 2 customers are permitted in the store at a time.  We require face masks and are maintaining strict hygiene in each store.  All clothes are steamed after they are tried on. 

We encourage you to make an appointment to ensure that you will be able to shop when you desire. Curbside service is available in many locations. Need the phone number? Click here!

Extended Returns

We understand you may have an item you want to return to a store, so we're offering 45-day returns on all purchases for the near future.

Gift Certificates & E.A.R.N. Rewards

Gift certificates and E.A.R.N. Rewards may be used on our website.  We have extended the expiration date by 2 months on all E.A.R.N. Rewards certificates that expired in March & April.

Store Credit

Unfortunately, store credit cannot be used online. Please be assured that you will be able to use your store credit when our boutiques re-open in the coming weeks. 

ONLINE

Online Orders

Our website continues to operate 24/7.  We encourage you to continue to visit us here  to shop at your convenience.

Extended Returns

We're offering 45-day returns on all purchases, except for Final Sale items.

Returns

As always, free returns are available on all online orders that are not final sale. You can request a free return label here.

Order Fulfillment

We will try and get your order out as soon as possible and you will be updated via email on all progress.  

Once your order has been dispatched it should arrive within 5 business days.

Backorders

Items on backorder may have an extended wait time.  You will be notified via email if any items will cause delay or are unavailable.

Our Customer Service team is currently working offsite and is available from 9am - 6pm Eastern Time Monday through Friday.  To help us assist you as fast as possible, please email here.  

Thank you for your understanding and continued support. Stay healthy and safe. This page will be updated regularly.

Last updated June 21, 2020